Returns and Refund Policy

A product return & refund, or an exchange can be processed within 2 weeks from purchase date. The product must remain unused, and fit to return to the retail shelf. Defective products as a result of manufacturing error can be considered. The price difference in the case of an exchange will be settled if applicable.

All services rendered are non-refundable. 

For all other concerns, please email contact@jeminihairartistry.com, and we will address it accordingly.

Tips are final and non-refundable. Please ensure that you input the correct amount upon checkout.